Mejus, Levas and Mustapa, Nor Hasyimah and Mohd Nordin, Zuhanariah
(2022)
Post-Pandemic Library Era: Practices at Three Medical Libraries in Malaysia.
Singapore Journal of Library and Information Management, 48.
Abstract
COVID-19 has affected the way that libraries function, especially in terms of operations and
services. Activities and stories shared in this paper show significant similarities amongst three
medical university libraries in Malaysia, namely, the International Medical University (IMU)
library in Kuala Lumpur, Newcastle University Medicine Malaysia (NUMed) library in Johor
Bahru, and the Dar al-Hikmah International Islamic University Malaysia (IIUM) library in
Kuantan, Pahang. These libraries were chosen due to several reasons ranging from mutual
interest of the Library Heads where data can be easily retrieved within the capacity of the
authors, similar categories of clientele served, and similar nature of courses offered. They
experienced immediate changes in the way library services are provided and engagement of
the users throughout this pandemic. The libraries were quick to adapt to changes and planned
for activities to benefit the users with the limitations faced. As most academic libraries reopen
and enter the endemic phase, a plan for more enhanced digital services is needed to ensure
that the libraries are still supporting the pre- and post-pandemic teaching, learning, and
research activities.
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