Blockchain technology in aviation, tourism, and hospitality: theoretical and practical understanding

Ahmad, Anis Najiha and Samsudin, Nurhusna (2022) Blockchain technology in aviation, tourism, and hospitality: theoretical and practical understanding. In: Digital Transformation in Aviation, Tourism and Hospitality in Southeast Asia. Routledge, London, pp. 45-62. ISBN 9781032324654

PDF (Book Chapter) - Published Version Restricted to Registered users only Download (3MB) | Request a copy

Abstract

Blockchain, the underlying technology of Bitcoin, has a promising future beyond the realm of digital currencies. The experts predict that this technology could potentially transform many industries, including the tourism industry. The potential applications of this new, rapidly evolving technology in tourism are wide, ranging from secure payment, to the co-ordination and management of hotels, to transportation and baggage. This technology is beneficial to the entire value chain of tourism, which includes hotels, restaurants, airlines, travel agencies, and other hospitality services. Although the technology is still in the early stages of development, it is projected to continue reshaping the tourism industry. The chapter introduces the fundamental underlying technology of blockchain, putting forward its application in the tourism industry, which includes the aviation and hospitality sectors. The principal challenges associated with blockchain adoption are also discussed. The chapter contributes to the body of knowledge by clarifying the role, potential application, and adoption challenges of blockchain in the tourism industry.

Item Type:	Book Chapter
Subjects:	G Geography. Anthropology. Recreation > G Geography (General) > G156.5.S87 Sustainable tourism
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	International Institute for Halal Research and Training (INHART)
Depositing User:	Dr Anis Najiha Ahmad
Date Deposited:	09 Jan 2023 12:43
Last Modified:	09 Jan 2023 12:43
URI:	http://irep.iium.edu.my/id/eprint/101517

Actions (login required)

View Item