Malaysia smart tourism framework: is smart mobility relevant?

Ab Rahman, Syakir Amir and Dura, Nur' Hidayah (2022) Malaysia smart tourism framework: is smart mobility relevant? Kasertsart Journal of Social Sciences (KJSS), 43 (4). pp. 1009-1014. ISSN 2452-3151 E-ISSN 0125-8370

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Abstract

Tourism contributes significantly to Malaysia’s economic stability and has positioned it as one of the most visited tourist destinations in the ASEAN region. The rapid progress in the development of digitalization, communication technologies (ICT) with advancement of applications and devices demand a new tourism horizon - Smart Tourism. To date, tourist mobility in Malaysia tourism destinations is still limited in terms of intelligent transportation system, and the real-time data are less integrated, efficient, reliable and sustainable. A comprehensive smart tourism framework has yet to be introduced to deliver this vision. This study aimed to explore smart mobility as one of the characteristics in constructing a Malaysia Smart Tourism Framework (MSTF). 20 prominent tourism experts among academician, government directors and tourism business operators were chosen for a structured interview. The majority of respondents believed that smart mobility with a seamless and efficient connectivity and transportation need to be embedded in the new MSTF. An intelligent mobility system needs to be computed by all tourism suppliers and authorities in ensuring the tourists’ demands are fulfilled with a smart sustainable optimization of local resources.

Item Type:	Article (Journal)
Uncontrolled Keywords:	Malaysia smart tourism framework, smart mobility, smart tourism
Subjects:	G Geography. Anthropology. Recreation > G Geography (General) G Geography. Anthropology. Recreation > G Geography (General) > G156.5.S87 Sustainable tourism H Social Sciences > HE Transportation and Communications H Social Sciences > HE Transportation and Communications > HE305 Urban transportation H Social Sciences > HT Communities. Classes. Races > HT101 Urban groups. The city. Urban sociology H Social Sciences > HT Communities. Classes. Races > HT241 Urban ecology. Sustainable urban development N Fine Arts > NA Architecture > NA9000 Aesthetics of cities. City planning and beautifying N Fine Arts > NA Architecture > NA9000 Aesthetics of cities. City planning and beautifying > NA9080 Urban planners
Kulliyyahs/Centres/Divisions/Institutes (Can select more than one option. Press CONTROL button):	Kulliyyah of Architecture and Environmental Design Kulliyyah of Architecture and Environmental Design > Department of Urban & Regional Planning
Depositing User:	Dr. Syakir Amir Ab. Rahman
Date Deposited:	18 Oct 2022 09:23
Last Modified:	18 Oct 2022 09:30
URI:	http://irep.iium.edu.my/id/eprint/100698

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